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Annie L.

1
Level 1 Contributor

Contributor Level

Total Points
332

3 Reviews by Annie

  • DressLink

7/9/16

Just ordered several items from them and honestly, for the price I can't complain. I ordered 2 rompers from them which ended up either too small or the material was super thin. Although the style looked very similar to the pictures on the site, the sizing is very off. I ordered one size up and it was still too small. I would probably suggest ordering two sizes up on certain items (like rompers and shirts). The bra and skirt I ordered fit just right. The timing of shipping was fine-- items came to me in about 10 days, which is really good considering it is coming from China. I ordered from this website knowing the sizing would be off and the materials to be of lower quality so I wasn't surprised when the package came into the mail. I would order more items from them again.

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Sunny L. – DressLink Rep

Dear, so sorry about the problem and if your order items have size problem, please send email to: service@dresslink.com and our service man will help you fix the problem for you soon, thanks a lot.
I sincerely apologize for this inconvenience and beg your forgiveness.
Any other query, please freely message me at the first time,I will reply you within 24 hours except the weekend or holidays, Thanks.
Have a nice day.
Yours Sincerely,
Bree,
Customer Service Department

  • Lookbook Store

1/14/16

I have bought from them 3 times so far, and each time the clothing came as described. Being that it is coming from China, I feel like the clothing comes in a reasonable amount of time. Like most clothing that comes from China, the clothing is usually cheaply made and look nothing like the pictures. I have not had that experience through this site so far, but that was what I was afraid was going to happen. It is a tad bit more expensive than other Chinese clothing sites but at least I know I'm going to get what is in the picture.

  • ZAFUL

1/11/16

What a joke! I can't believe they think it's okay to post pictures of models wearing beautiful clothing and when it comes, the quality is complete crap. The sewing is clumsily put together, the quality of the material is cheap and awful, and the sizing is completely off! I ordered two cardigans from them, and both I am very unhappy with. One of them was torn the moment I took them out of the bag. The other one was so different from what was pictured on the website that there was no way I could keep it. It looked like a third grader made it and I would be embarrassed to go out in it (take a look at the pictures I uploaded). I have emailed them pictures like they have asked and they make it so difficult for you to return anything it's ridiculous.

**Also, they'll tell you to open a "ticket" on their website and refuse to talk to you via email. I have tried writing them messages on their website, but after I hit "submit", a pop-up comes up and tells me "The question has been deleted". The same pop up comes up every single time I write a message! I can't even send them a message on their site! It's a scam that they even try to tell you to talk to them via their website. I'm escalating this to claims on PayPal, I have had enough.

Tip for consumers:
STAY AWAY, FAR FAR AWAY. They trick you into thinking you're getting a good value but it's laughable once you receive what comes in the mail.

Service
Value
Shipping
Returns
Quality
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Charlie F. – ZAFUL Rep

Dear Annie,

Let us apologize for your experience.

Zaful offers a 30 day warranty to return the products to us for a refund or exchange.
To know more about it, please review our warranty and return policy on our website: http://www.zaful.com/returns/.
Your case has been taken cared of by our support team. Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.

Thank you very much for your collaboration.

Best Regards
Zaful Customer Service

Annie Has Earned 12 Votes

Annie L.'s review of ZAFUL earned 7 Very Helpful votes

Annie L.'s review of Lookbook Store earned a Very Helpful vote

Annie L.'s review of DressLink earned 4 Very Helpful votes

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