We've given like 6 or 7 jobs to this site. Worked fine until the last one, which makes me completely doubt the value of the service.
He accepted the job, mowed the lawn within the time allocated, and then when we checked it out, he completely missed the mark. Left corners completely not mowed, and it seemed that he didn't even trim even though we paid more for trimming. It was the worst mow I've ever seen. We contacted him to come back out, and he responded saying he would... which he did... a week after the original mow. By that time, the grass had grown, and frankly it was kind of stupid to get him to finish. Based on other reviews, he has a tendency to accept jobs, and complete them on his time, not your's. I don't recommend using him, and frankly, I'm concerned about him accepting jobs at our home again, and I'm considering leaving this service and going with another service because they refuse to remove contractors like this from their program, despite multiple negative reviews and experiences.
Why can't we choose our own contractor? Why do we have to be concerned that when we use LawnMowingOnline we'll get stuck with a contractor that breaks promises and still expects payment in full? Six good experiences, and then one completely terrible experience with a complete lack of action relevant to multiple bad reviews has ruined this service for me.
Do you really want to use this service and take the risk that this guy will mow your lawn poorly, in two segments, a week after you needed it done? Carefully consider it, and seriously consider instead going with a competitor that will actually let you choose your own contractor.
Sorry to hear the contractor provided poor service. All customers can choose the contractor they want, just click on the contractor after any order and click the "HIRE THIS CONTRACTOR" button to hire the contractor again or choose a different contractor if that contractor is not available. Payment is not released to a contractor until the customer is 100% satisfied and clicks "approved" on a job, so if you had told him he needed to mow the entire yard again, he would have or another contractor would. We value every customer and do not take negative reviews lightly. This contractor has been permanently removed from LawnMowingOnline so they can not provide poor service to any other customers.