We tried redeeming a $15 gift card online through Fandango and their website gave us an error saying it had expired. 1) We had received three $15 gift cards in a sealed package and the first two worked and 2) On the back of the card it says it never expires. I called customer service and a recording said all reps were busy and to call back later. Then the phone system hung up on me. I tried twice more and same thing. I called back a week later and was on hold for 45 minutes. I finally gave up.