I found the light fitting I required on the site and ordered one. I needed 3 ceiling lights with 3 matching wall lights but wanted to make sure they were what I was looking for before placing the entire order. The order arrived a week later and looks absolutely fantastic. As we were due to go on holiday I emailed customer service regarding the other items I wanted and spoke to a very polite young lady who advised me to place the order before going on holiday, adding a note regarding delivery date. I did this, and on my return the young lady telephoned me to say the order would probably arrive the next day. It did, and I am delighted with them. I found Marie from Customer Services was very helpful and polite and the company a pleasure to do business with. I would certainly recommend then and will use them again in the future.