Annette T.

Ordered a $60 ring. Before I had it 2 weeks it broke into 2 pieces. I returned it and was told they wouldn't credit my account because it was broken. Called customer service and they said they were sorry but since it was broken I couldn't get credit for it but they would send it back to me if I wanted. I sent an email asking why they don't stand behind their products. They called and left a message to call them back. When I did they basically told me the same thing. That they could not give me a credit because when I received it it wasn't broken and it didn't matter that it was less then 2 weeks. Return Products can only be credited back if they are returned in new condition.