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Annette R.

1 Level 1 Contributor
  • 2 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping

Member since May 2016

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2 Reviews by Annette

Hi there, I purchased an anti theft bag from a pop up add on Facebook from MACROP. After receiving the bag it quickly started to fall apart. I emailed the company with photos attached only to be told the bag is still usable and offered me a 15% refund... I told them that is was not acceptable and I would a full refund as per the guarantee on their site. A number of days later the same response seems to be cut pasted and sent to me again. Please see attached pics...
DO NOT BUY FROM THIS COMPANY... After waiting a very long time for my order to arrive there were 11 light bulbs missing that clearing were advertised as included from my order...you are unable to call this company and can only email 1 person that ignores your questions. They refused my requests to post the remainder of my order...in the end I gave up as it was impossible to raise an adequate response. Being vintage led bulbs it well and truley left me out of pocket...never again!
LightInTheBox F. – LightInTheBox Rep
This is Pinni from Lightinthebox. I am glad to help. After review your case, i had conducted ticketId=12673764 in our ticket center and provide a solution for your case. please log in your mini in the box account--go " personal center"--"my ticket" to check our reply . please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.

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