Annette G.

I paid extra for 2 day shipping. My order is going to take at least 3 days. Their response? 1. It might be there in 2 days (even though I tracked it and no way would it arrive in 2). 2. It's a busy time of year. 3. It's not their fault it was put on a different truck!

All I wanted was my shipping refunded. Nope, they wouldn't refund anything. But, they'd give me a coupon for next time. There is no way I'd do business with them ever again. The online chat had 191 people waiting. When I called, it took 27 minutes just to get someone on the line. It's a complete joke of a company. They don't deliver on what they promise! Look at other reputable companies!