Annette D.’s Reviews of Eyebuydirect & more

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Sunglasses

5/25/19

After I picked out my glasses, 3 pairs I sent in my email address to register to get a promo code for $15 off my first order with free shipping. I entered my email address and the promo code came back blank. So I continued with my order and I did not get any discounts or free shipping. Thanks for the great service not really, why would you offer a promo code for customers first purchase and free shipping and send back a blank promo code? I had to pay $5.95 for shipping. I hope you take back orders if your customers are not satisfied. Probably will not be purchasing again from this site, especially when so many places have 2 pairs of glasses for $65.

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Leo L. – Eyebuydirect Rep Over a year old

Hello Annette,

We sincerely apologize if you were unable to take advantage of the first time customer promotion code.

We value your comment and we assure you that we constantly improve our services to provide satisfaction to our customers; our family.

We are more than happy to assist you. You can always call us at 1-855-393-2891(US) or 1-800-734-918 (for Australia) during business hours are 9:00 AM - 12:00 AM, Monday through Friday, EST or simply send us an email at eyecare@eyebuydirect.com.

Thank you and have a great day!