What an absolutely atrocious company to deal with. Poor quality products and terrible customer service. No telephone number so you have to online chat'. Poor you if you get Sam - he/she will actually shout at you with capital letters! Returning products costs a fortune - so it's not worth it in the end. 4 boxus will eventually come back to life with some TLC, but the Laurel, well - hardly a matching pair. These were meant to be placed at the entrance to a marquee in a few weeks time. That'll be embarrassing, so will go out and spend my hard earned money on decent plants. DON'T THROW YOUR MONEY AWAY. Visit your local garden centre and buy quality products you can inspect.