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Annessa W.

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1 Review by Annessa

Forever21

  • Forever21

“They send the wrong items all the time”
1/25/19

I am so tired of ordering stuff online from Forever 21. When they don't have an item that you ordered they will send you a similar item and then make YOU pay the shipping cost for their mistake to send it back and get the correct item. This is the second time they have done this and I am so sick of it. How hard is it to just send the customer an email saying "sorry, we no longer have this item in stock we have refunded your money"? Why send the wrong item at all? It's such a waste of time.

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Annessa W.'s review of Forever21 earned 4 Very Helpful votes

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