I ordered a swegway hoverboard for christmas for my young son.It arrived within a few days as advertised with free delivery to the Republic of Ireland.It came authentically packaged and was working perfectly until 2 weeks ago when the battery is now constantly on red and is not charging up. Despite numerous emails stating the problem no one from Swegways.co.uk has contacted me. Like many others the phone line is apparently too busy to be answered with a wait time of 30 minutes. I now realise I have been scammed as when you try to log onto the website of swegways.co.uk the error response appears. I am disgusted and really annoyed at myself for being scammed as I am very sceptical and clued into these things. Unfortunately my little boy who adored this gadget will have to go without. These people are scum of the earth with their main focus on greed. I hope they get what they deserve but right now, I like many have been taken for a ride, pardon the pun!