Never again. The rug came, and we could smell the mold/mildew through the packaging. We hoped we were wrong, but made only a cut in the plastic on top in case we needed to ship it back. Sure enough the smell was overwhelming when we opened it. We immediately taped it back up, and contacted the company to return it. It took forever for the label for the return, then forever to be refunded. They didn't even refund us the full price of the rug. Good luck getting ahold of an actual person to speak to about anything. And now we get incessant emails to review the product. Never, never again will I use this company.