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Anne-Marie D.

Contributor Level

Total Points
90

1 Review by Anne-Marie

  • 55mulberry

5/5/17

I ordered three shirts, all of which were listed at 19.99. When I checked out the price had escalated to almost $40. I emailed asking if this was a mistake and asked about their pricing structure. There was no response. I emailed again asking if someone would answer my question about the pricing as I was being charged way more than what was listed. No response. I emailed again saying I did not want the shirts if they were going to charge me more than what was listed and would appreciate some response. I woke up the next morning to my order being cancelled with no explanation. I responded to them saying they are losing a customer and had an opportunity to make good and I would be fine if they reached out in response AGAIN. Nothing. I have NEVER experienced such poor customer service or rather NO customer service ever and I have given them every opportunity to respond. I am absolutely floored with this experience and will never order from them again and tell everyone about it. And I am not one to do that. I think this is crazy.

Anne-Marie Has Earned 10 Votes

Anne-marie D.'s review of 55mulberry earned 10 Very Helpful votes

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