Absolutely terrible. The service is terrible, the work is shady, and how they speak to you shows clear issues in their customer service. I had put an inquiry about an assignent and the gentleman gave me a quote about 10 minutes later. I hadn't been ablw to respond right away and he sent me another email telling ne to hur ru up and tell him whether i would accept his quote. I eventually did and he was short and snappy. The worst of it is i hored him to do another assignment but the next day I had to drop the class due to my mother's cancer getting worse. He wouldn't give me my refund even though they promise refunds and I didn't even get the work I payed for. What is worse he even admited to having other clients cancel and because he had the others cancel he decided I was the unlucky one to not receive a refund when others had.