I pre-ordered two coats from this company. I changed my mind and decided to just order one due to budget restriction. I emailed their customer service to request for a cancellation and refund. They responded urgently and cancelled my duplicate order. Really impressive customer service! I would buy again hopefully if I'm able to settle my financial situation! Thanks! Your coats look really cool by the way.
Hello Anne,
Thanks so much for sharing your feedback.
We aim to fix customer issues and solve problems as quickly as possible, so we're glad your issue was solved in a quick manner.