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Anne M.'s Profile


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Member since: February 2017

1 Review by Anne




I have used Grubhub more times than I can count, and have reached my limit. It is rarely ever on time, missing food items 25% of the time, and customer service doesn't seem to hold their drivers accountable for any of it. They blame the restaurant. If there are missing items, they do not replace the item, just refund what is missing. I work at a hospital and we don't get much time or opportunity to eat, so that process doesn't work for us. By the time we get our food and realize we have missing items, it's too late to get food somewhere else. Sorry Grubhub, but you lost a lot of customers today.

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