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My daughter made a mistake when submitting the movie date in her online purchase. I did not notice until it was too late. Since it was $50, I wanted to see if they'd be willing to waive the fee and just charge me an admin fee to change the tickets to another date, so I called them. I waited over 20 minutes on the phone and then gave up and switched to chat, where I also waited over 20 min. They were completely inflexible and said they could not change their policy. So they basically made $50 for doing nothing. I then had to buy new tickets. I would not recommend their services.
Anne L.'s review of Fandango earned 2 Very Helpful votes
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