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I ordered two sizes larger then I normally wear for a shoe due to checking Newchics order sizing. They were still too small. When I tried to contact them my email wouldn't go through. I wish I had checked this review site sooner. I had no idea these clothes came from China. I thought it was within the USA. I have had way to many problems with order clothing from China. It is always to small. Makes me leary of ordering anything on line.
Anne L.'s review of NewChic earned 2 Very Helpful votes
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Dear Anne L.,
Thanks for your order and we are sorry for the inconvenience.
About the size, you can find all the details about the sizes of each item on every product page by clicking the "size chart "/ " size guide ". Regarding to the size, we have also measured the items before selling them.
If you notice that the size of the product you ordered does not fit you, or the product you have received does not meet the size chart, please feel free to contact and offer us more details.
Computer access:
https://www.newchic.com/Contact-Us-hc10.html
Phone/mobile access:
https://pwa.newchic.com/customer-service
(Slide to the "After-sale Topics"/ “ Pre-sale Topics ”, choose a topic and click on "E-mail Us Now")
We will offer you a reasonable solution according to our return policy.
https://www.newchic.com/return-and-refund-hc162.html
We apologize for the inconvenience caused. And your understanding would be highly appreciated.
Best regards,
Newchic team