Anne G.

Shipping charge higher than most companies. Otherwise so far a good shopping experience.

Placed an order and charged right away. Supposedly shipped but tracking shows they are still waiting for the order 9 days later. Have sent two emails to customer service and still no response 3 days later. Called and put on hold for 10 minutes then hung up on. Filing a claim with my bank. Will never order from them again.

I am changing my review based on updated customer service from Bare Necessities. They contacted me to resolve the situation I wrote about here. Within one day all of my past orders were back up in my account and they sent me a coupon as an apology. I am very happy with the results. The only thing I have to say is that it took this review to get action which I don't think should have to happen. I think it should have been resolved quickly the first time around. So that everyone can see what the original problem was, following is what I originally wrote in my review which has been resolved. (I ordered from Bare Necessities for years and spent hundreds of dollars. I recently logged into my account and my history showed "no orders". Numerous orders were shown the previous day. I contacted customer service and they told me they would research it and get back to me. After over two weeks of back and forth emails, always generated by me, since not once did they get back to me as they promised, I have finally given up on this company. I use past order history to reorder and check sizing so having my order history in my account is important to me.) AGAIN, THIS HAS BEEN RESOLVED SO I CHANGED THE REVIEW TO FIVE STARS.

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I saw one of their outfits displayed in a fashion show on the news so decided to order from them. I ordered four items for the first time and was worried because I failed to check reviews prior to ordering. Am confused by previous poor reviews. I rec'd email confirmations and shipments in timely manner. Items rec'd quickly and are exactly what the photos show. They fit nicely, are of good quality and the pricing was reasonable. I will definitely order from them again.