Thumbnail of user annef313

Anne F.

Contributor Level

Total Points
101

1 Review by Anne

  • LuxeDecor

10/1/20

On August 23,2020, I ordered a buffet, a dining room table, and 6 chairs. The cost was almost $6,000.00. On September 10, I received my merchandise, with the buffet having minimal damage, but the dining room table with significant damage. I agreed to accept the buffet, with it's minimal damage, but refused delivery of the dining room table, due to the amount of damage, and decided to send back the 6 chairs, since it was a set. The delivery guys were very clear about my needing to call the company right away and let them know that I had returned the table and chairs, and why. I did that. I have made 4 calls, sent three emails, and finally called my credit card company and put a stop payment on the purchase because no one has ever replied to an email, every person I get on the line tells me there is no record of my previous calls. I cannot seem to get a replacement for the table and chairs, nor get a refund. This is the absolute worst company.

Anne Has Earned 1 Vote

Anne F.'s review of LuxeDecor earned a Very Helpful vote

Anne hasn’t received any thanks yous.

Anne doesn’t have any fans yet.

Anne isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user sherrycmarquis
2/7/24

Beware of this company and read the immense amount of BBB complaints before shopping here. Their...

Thumbnail of user siddharth.agarwal
1/14/24

I have placed an order worth 10K in the month of May 2023 with the delivery date of Aug 2023. We...