Anne D.

I had a schedule change that went through February 26. I called this company to see what my options were BIG MISTAKE. They can't TALK to the airline directly and now March 23rd and they are still "working on it." I am LIVID. I personally called the airline myself AND had the agent from JustFly on another phone to give them step-by-step instructions. Still no ticket one week later. NO record of an hour and a half conversation to accept my schedule change. When I asked for corporate contact IN the USA they weren't "allowed to disclose that information." DO NOT I repeat DO NOT book with them. It's worth the few extra dollars to know you can speak to competent people. I still do not have my confirmed itinerary and am now on hold with the airline to see what they can do as my flight is scheduled to depart in 2 weeks.