Anne D.

Would never use them again. One of the airlines they booked for me cancelled the flight. Opodo did not tell me but found out when tried to check in online. Called opodo - useless. After trying 3 times to contact - supposed problem with internet- eventually got on to co tact clearly somewhere in India who did not understand and kept saying I could not get refund as the flight could not be cancelled. When I eventually got him to understand that the airline cancelled he said I needed to call back next day. I explained I'd be in transit but again didn't understand. Eventually said I'd get email and money back. A week later - nothing. They are fine at taking your money but no help at all when things go wrong so what is the point in using them?