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I met the criteria for a free file for federal which I did. They said state was 12.95. After I completed all the required information including my credit card info, they informed me that my state wouldn't accept my return and would have to file a paper copy. They went ahead and charged my credit card for the 12.95 anyway. Thanks for nothing. Next year I am going back to filing paper taxes. It gets worse every year. This is the worse e-filing company yet and should NOT be recommended on the IRS web site.
Anne C.'s review of FreeTaxUSA earned 3 Very Helpful votes
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Hi Anne, sorry for any confusion. The $12.95 is for the preparation of your state tax return whether e-filed or printed to mail in. Some customers choose to just print their tax returns to send through the mail. Some choose to e-file the returns. Others, for a variety of reasons, are unable to e-file their tax returns and need to print the tax returns to mail.