Anne B.

I advise everyone to avoid ordering food on Talabat. They used to have reasonably good services, but lately, their service is awful. They are unprofessional and do not care about their customers—horrible and unprofessional customer service. I ordered from Mc Donald ( never again), and I paid with a credit card and have never received the order. Mc Donald used one of the most inept and incompetent drivers who could not find a central location in Salmiya. I contacted them only to hear mechanically repeated words, such as " don't worry, we will solve the problem. They stated that a team would take care of it. The team has never contacted me, and I have never received neither the food nor the money.
Be aware and do not order through them. It will be a waste of your time, money, and energy. I requested to talk to a supervisor, and of course, they gave me a runaround. They are highly disrespectful, uncivilized, and do not care about their customers. Order at your own risk! I will never use the services of such incompetent, unprofessional, and disrespectful people!