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I purchased a Cartier watch which unfortunately was accompanied by a cheap debeers band; which was not stated in the description of the watch. Customer Service couldn't have given a rats $#*!: as in zero customer services and no attempt of making it better and I will never buy anything in that price point again.
Anything beyond $50 is risky with the real real $#*!ty.
Tip for consumers:
Don't trust. Inaccurate description and if you happen to purchase something with an inaccurate description there is no attempt to make it better they don't care
Products used:
Cartier watch.
I was excited to try this - thought it fit in with my goal of havving small footprint- however the quality is shabby and everything thus far that I have received from the company smells like cigarette smoke covered up poorly with some god awful scent. Why anyone would send clothes reeking of smoke- especially childrens clothes- beyond me.
No bueno- I do not recommend. We will see if returning items is a nightmare. Disappointed.
Anne B.'s review of thredUP earned 5 Very Helpful votes
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We placed an order, which was cancelled by them but they still took the payment and are refusing...
It's a scam business when you want to sell with them, don't ever do that. They take your item out...
Hi Anne—we're truly sorry to hear that you had this experience. We have strict quality and acceptance standards that we always try our best to uphold, we often reject items from Clean Out Kits for having strong odors. If you need any assistance with returning your items please reach out to support@thredup.com. Thank you.