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anne b.

  • 1 Review
  • 5 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping

Member since April 2019

  • Review

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1 Review by anne

4/16/19
I was excited to try this - thought it fit in with my goal of havving small footprint- however the quality is shabby and everything thus far that I have received from the company smells like cigarette smoke covered up poorly with some god awful scent. Why anyone would send clothes reeking of smoke- especially childrens clothes- beyond me.
No bueno- I do not recommend. We will see if returning items is a nightmare. Disappointed.
jamesr64
thredUP -. – thredUP Rep
Hi Anne—we're truly sorry to hear that you had this experience. We have strict quality and acceptance standards that we always try our best to uphold, we often reject items from Clean Out Kits for having strong odors. If you need any assistance with returning your items please reach out to support@thredup.com. Thank you.

anne Has Earned 5 Votes

Anne B.'s review of thredUP earned 5 Very Helpful votes

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