Anne B.

I ordered Christmas cards from Minted in mid-November to be able to get them out early with our changed address. I did not request a proof. I requested and paid for expedited service. Over two weeks have gone by. I have not received an email from them. I logged in to my account and it was asking that I approve the proof which was not requested. I tried calling customer service and was on hold for 1 1/2 hours before I gave up. I then tried the chat service which was uselessl. I am now holding again and also attempting to speak with their live chat person. Compared to the other companies who do this same service, Minted stinks! Stay away!