This is my first pair of glasses and I went into the store to try on a few pairs to see what style I liked. The person who was helping me was very charismatic and gave some helpful advice and was not pushy, which I really appreciated. They also sanitized every single pair of glasses after customers tried them on. The glasses also came sturdily packaged and a little earlier than the estimated shipment time and they've been holding up well. Overall a great experience.