Ann B.

After purchasing what was advertised as a 18 karat gold necklace, neglected to post that it was rose gold and not yellow gold nor white gold. I never wear Rose gold and would never have paid over $400 for it. The supervisor then suggested that they have deleted the description of the gold moving forward. Perhaps they should have posted that on their website. I believe this is probably bait and switch. I'm not happy the supervisor was neither helpful nor kind. I would never buy anything from them again and I am a very educated consumer. Beware! This is not a well-run company especially if they're telling me they change policy and no longer tell you whether it's white gold rose gold or yellow gold. Don't you think that's peyton's which I surely do!

The wrong description of the purchase. I did and what was described as 18 karat gold 16 inch necklace with blue crystals. The necklace arrived completely the way it was described except It was rose gold! I don't wear rose gold and the supervisor could have cared less and told me that they change their policy and they don't put yellow gold white gold or Rosegold on the description any longer. Certainly that's not acceptable anyone buying anything from this company yet a loan over a $400 purchase for a necklace that is not what it said or was advertised to me Beware! You will not be satisfied if you think it's yellow gold and it comes as white gold or if you think it's white gold and it comes as yellow or rose Simply on acceptable