My tracking number showed that the product delivered but I didn't receive it so I reached out to customer service and they replaced it right away (Which is why I felt compelled to write this review). As a big matcha drinker, I'm very surprised with the quality of this brand. The super fine powder is bright green and has a very fresh leafy aroma. The taste is refreshing too with no bitter after taste. If you are new to good quality matcha, a little goes a long way. The bitterness often happen when one puts too much. I'd say, for the price, it is a good buy.