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When you use Booking and everything is ok - they are good, but with the minimum problem - I'm afraid that no solution will be offered. My hotel changed the conditions after the reservation and didn't make a refund --- booking remained on the side of the hotel
Tip for consumers:
don't use
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Empty.
Needed some help from customer service and flexibility. Got neither. Use someone else if you need...
I booked the Rio Design Copacabana Hotel for partner and I from 07/04/ to 14/04/2024.via...
