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Doing business with Houzz had been a complete and total nightmare. The customer service hotline is a complete and utter joke. Discourteous and apathetic. Reading from scripts. Like talking to walls. Houzz charged my account instantaneously. One month later -- still no product. Multiple and differing delivery dates offered, all bogus. If you know what's good for you, avoid like the plague.
Anna P.'s review of Houzz earned 7 Very Helpful votes
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From a software perspective the platform seems fine. We evaluated it for use but decided not to...
Hi Anna,
We are sorry to hear about your experience thus far! Are you able to provide an order number or support ticket number so that we can reach out?
Looking forward to helping,
Houzz Outreach Team