I did well on this program for 2 years but when I had a life change it snowballed a series of financial issues that cost me thousands, not to mention losing Health Insurance for over a year, because they didn't get any of my information to Blue Cross right and overlapped coverage and I was denied for 5 months, so I gave up, told them in Dec. 2017 to just stop trying to fix what they messed up. It's now June of 2018 and I just got a letter from them today denying coverage for the entire year of 2017. I called them today to ask why and they said the letter voiding out the 1095-A is wrong, and the man I spoke to Michael General was not professional and did not know how to help, kept apologizing for what trouble I had last year but assured me over and again that the letter sent was a mistake of some kind or I was misreading the letter. I am a diabetic and have gone for over a year now with no Dr visits and medicines, my health is poorer than it's ever been and this company is still giving me grief, denying me service and proper intelligible help.