Anna M.

2 years ago we purchased 5 night away to Venice with our 3 year old son then. We upgraded to better hotel and food incl, extras costed good for few hundreds. We should to fly out on 6th March 2o2o. With obvious situation at that time in Italy I contacted them wanting to cancel or postpone but I've been told that it's my choice not to go and they won't refund. Even for food! Also 9h before scheduled travel they sent an email stated that our hotel got closed due to covid and we will be put somewhere else. Venice has been locked down on 8th. We've lost all the money.
Recently I was naive to trust them again and purchased 2 palm trees. The delivery was delayed for a month and the state of them is shocking! Dry, broken and I'm pretty sure dead. Im not even going to bother to contact anyone. My nerves are much more important. I am aware that it's kind of dealing with different companies through wowcher but dear God, the companies they advertise/sell products are $#*!! Basically one big scam. Never again.