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I was not satisfied at all with my purchase from this company. I ordered my dress for 15.95 and then when I went to pay the price spiked up to 48.50 and I thought maybe it was a glitch. I also payed for overnight shipping and I never got my dress until the 24 when I ordered it april 11 and was suppose to receive it on april 12 because I had to attend an event on the 13. I ordered a small because I am a small woman but the small was not a small at all infact it was a large/small, according to the tag inside the dress. Instead of it being a bodycon dress it looks like a sheet on me. Think about your decision before shopping here.
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Dear Annalese w.,
Thanks for your order on our shopping site.
Yoins is an online shopping site in China, all our parcels are shipped from China to different areas.
The fast shipping method of our shopping site is expedited shipping service which will take 3-7 working days (not including weekends and public holidays) to deliver a parcel.
There is not the one-day shipment on our shopping site. The delivery policy details can be read on this link.
http://www.yoins.com/Yoins-International-deliveries-a-9.html
About the size problem, our products are listed basing on international sizing, although the label size may be Asian we have converted it to the international standard. Size may be 2cm/1 inch inaccuracy due to hand measure.
We recommend that you can choose the size type according to your habit and read the measurement details on the product pages of your favorite products.
Could you mind sending photos of the items you have received from us with SKU sticker and shipping label and the problem to us? If possible, please show the tag size of products and the clear measurement on the photos.?
We'll confirm all the details and provide you solutions via email in 24 hours.
Here're all our contact methods:
Customer Email:
cservice@yoins.com We are on live 24/7
Live Chat:
We are on live 24/7
Phone:
00852-21364966 (Office time: 9:00am to 6:00pm GMT + 08:00)
Sorry for all the inconvenience caused and looking forward to your reply.
Best regards