I'm totally perplexed anyone wouldn't be pleased with this business, because I have nothing but glowing things to say! Best bridalwear site on the internet! I've bought with them twice: first a maid's gown, later a bridal gown for my wedding with a tiara, a jewelled hair comb, and a pair of slippers. They often have some sort of deal going on where you can get some freebies with a designer gown. I bought a Maggie Sottero and got a credit for accessories. They're an authorized retailer, because they're the online arm of a brick and mortar store in the midwest. Frew's Bridal, I think? The prices are just what the title says: the best. Not "good," but BEST. They have excellent, supportive customer service who will patiently answer all your questions (it's nerve-wracking to plan a wedding AND to drop big bucks on the internet). They get it. The gown arrived well ahead of schedule. It was packed in a box I was surprised it fit in, but it poofed right out in perfect condition looking gorgeous. Highly recommended. I will ALWAYS look with them, first, when I'm invited to be a bridesmaid, in the future.