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Their customer service is great, however, I am not satisfied with the essay quality I ordered. I paid for the abstract separately, but the writer (4969) decided to place the abstract right in the introduction (APA format). He/she also didn't include any keywords. He/she later said that it is the right form. I asked the writer to revise the essay and pointed out on mistakes, but he/she simply returned the same essay with minimal changes saying. "I do not know if you know the purpose of the abstract but in the paper, it is pretty much the introduction page as well." Yes, I know the purpose of the Abstract, especially in APA format, and it is definitely not the part of introduction. Overall, the company is good, but I wouldn't suggest to order essays from them since it seems they employ not very competent people.
Anna H.'s review of Paper Help earned a Very Helpful vote
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Dear Anna, I am sincerely sorry for your bad experience. I have escalated your ticket to the customer service department. Hope we can fix the situation with you. Please write us your contact information (email, phone number) in a private message so we can contact you and try to make things better in our writing service. Thank you for your comment.