Extremely poor quality backdrop. Looked NOTHING like what I ordered. I sent photos through and they suggested what I had taken a photo of was the back and suggested I open it. It is the front I photographed that's how bad it was, yet still they try and make excuses to not give me my money back. Still trying to get a full refund and instructions on how to return the backdrop. Customer service are avoiding the question and playing back and forth. I do not have time to be emailing 7-8 times I just want a refund. Tried to leave a review on the website and strangely I couldn't login with my email address anymore. Would not recommend.