Annabel R.

I wore the shoes for 5 minutes and as you can see, the complete sole came off the one of them. I took them to a shoe mender who verified that the shoe had been household glued probably just to sell them. Upon reviewing the Vestiaire images of the shoes, you can clearly see the area on the heal where the shoes had broken previously (I thought it was a scratch). Vestiaire will not support me at all as it's beyond 72 hours (shoes delivered to Italy whilst in london 25 days later), The seller is still active and I've been offered no form of compensation. I was lucky I wasn't walking down stairs or I would of had a very bad accident. I'm disgusted by this company, their lack of empathy and clearly no duty of care for their buyers. Even eBay would of been more helpful! Avoid!