annabella r.

I found this website offering some discount on ugg boots, the pics were pretty good, i thought, being an outlet probably they are the real deal! I ordered them paying 70euros, and i was supposed to receive it for xmas, of course i got them in the middle of january and when i got them in the first moment i thought i had a good pair of ugg boots as the box is the typical ugg boots box, but as i opened it i could see they were not ugg at all, but extremely cheap counterfeit from china! Even though the inside label states: lining genuine sheep skin one can see it is plastic (i hv 8 pairs of original ugg boots so i know them pretty well!) and the external leather i am not sure being sheep at all, too thick, maybe it is pork! Besides some sewing was not straight and part of the lining was out i contacted them telling that i was very disappointed, i sent them pics of their product and my ugg boots, they said they were sorry as they check always the product before they send it (how would they do it if the company is based in the us and products come from china) but they never wanted to admit it is plastic lined, they always skipped all my concerns for fraudulent selling... that told me first to give it somebody else and they would refund me partially, then i said i would prefer send them back and get totally refund, they didnt agree of course replying other blabbering bs, unfortunately i dont hv the time and resources to ask my lawyer to take over, it is a good lesson for me as my inner voice was telling me not to buy them and i didnt listen... well, 70 euros gone but i wish them everyday to live the life they deserve (given the fact they are liars and thieves karma will take care of that!)