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Ann A.

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Experience: Food & Drink, Shopping

Member since February 2018

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1 Review by Ann

They delivered the wrong bed and frame to my disabled brother. I tried to get them to send the correct frame and/or change out the mattress for over two months now. This was suppose to be a Christmas present. No exchange. No refund. Nothing! I have spent countless hours on the telephone and emails to try and get this fixed. They keep telling me I will receive a call for the pickup of the wrong merchandise... The call never comes... They stole my money ($1500) -- not including -- delivery charges. This is the worst company ever! Do not buy anything from SamsClub.com. I am now having to get an attorney and sue them to get my money back.

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