I spent lot of hours searching through the best flowers to choose for my mother to be delivered on Mother's day this year(05/14/2017). I got confirmation email mentioning the delivery on the date with exact time was confirmed. On sunday the mother's day, I waited for an email confirmation or my mother calling me to say how excited she was to receive the beautiful flowers. None of them came through. I called them in the afternoon only to find out they cancelled it without informing me. No cancellation email, nothing. I could have arranged from a different florist :( Very mean way of doing business! I am still waiting for the refund. By the way they do business without sending you cancellation email, I don't know if I would receive refund. Stay away from this website and avoid disappointment.
I paid a lavish $80 online on flowers and cakes to make it very special to my mother. Since there is no delivery, I need the refund back. It was no easy money for me. I am going to lodge a cyber fraud complaint using 1800-11-4000 for this pickup flowers.com if I don't receive the refund in a week's time. I will update this review based on my experience.