My daughters order has not been delivered as requested on the 12 th of June for my birthday. Very poor to none excisting customer service. No reply on messages! 2 days later no reply and no flowers. Internet is full with complaints. Their Instagram page and Facebook is full with complaints of people who have been scammed. And they also delete the complaints, so they can trick people into buying flowers which are never delivered.
Addition: Today aroound 17u I recieved my flowers, after a several complaints. Talked to my florist who delivered, and they told me they only received the order around 13u, which means, if I didn't complained they probably never would have given the order to my local florist. If you compare with what they advertise, there is a huge difference, but atleast I received flowers.