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I bought a phone case the first time no problem. I was happy cause it came in way earlier than I expected. Probably in two or three weeks (pretty fast considering I live in an island in the middle of the Asian Pacific). HOWEVER. Today marks the 2ND MONTH I've been waiting for my pillows to arrive. I was expecting them at least before Christmas or a little over New Year. Valentines is over, and no replies from them. I am actually quite disappointed. I think it's also been three days and I don't think anyone has seen my submission for a replacement or even bothered to help me.
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No real support for artists as account was closed without a detailed explanation. My designs are...
Hi Ani,
Thanks for contacting us.
So sorry to hear your order has yet to arrive! It looks like a response to your request was sent on February 13th. Since we have not hear from you, the request was closed. Not to worry, someone will be in touch with you shortly to sort things out. Be sure to check your spam or junk folder as our responses may turn up there.
We appreciate your understanding and look forward to sorting this out for you.
Warmest wishes,
Redbubble