Thumbnail of user anitar49

Anita R.

Contributor Level

Total Points
82

1 Review by Anita

  • Filters Fast

12/7/17

Ordered on 11/12 with a promise of 7 day shipping - on 11/22 after seeing awaiting shipping on their site, I tried to call. Was on hold for 45 minutes before I was told the item was on backorder and would ship 11/27. Site continued to say awaiting shipment and I called again on 11/29. Another hour on hold, finally did the call back option and was told the shipment was damaged and they were expecting a new one on 12/2. I was promised expedited shipping. 12/6 received an email saying it was shipped and I would receive on 12/14 -
So not only did they lie about the expedited shipping, it takes hours to get a call back since no one picks up the calls. I will never use them again.

Anita Has Earned 2 Votes

Anita R.'s review of Filters Fast earned 2 Very Helpful votes

Anita hasn’t received any thanks yous.

Anita doesn’t have any fans yet.

Anita isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user lareenc
4/1/24

No explanation as to why I don't have the ice maker. Please inform someone I want to know when it...

Thumbnail of user ronparedes8
2/8/24

To management at Filters Fast; I was a customer of Filters Fast for years, but ever since you...