I've had an awful experience very similar to others from this company Trying to get a refund is near impossible. I bought a dress last October for my wedding, when it came it was nothing like the dress pictured in the catelogue, awful material and although I sent my measurements didnt fit properly As the bride I had to find another outfit in the middle of a pandemic when all the dress shops were closed! I would give them a zero rating if I had the option. Do not buy from this company they are rip pff merchants, although they said thay would give me a refund I am still waiting. Not only did I lose my money for the dress, I sent back the original dress and paid postage on top of it.