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Fall in love with a hat in fair isle patten, - on the photo it is handmade in wool looks like it is - and what I received is a awful maschine made poor copy, it don't even look like the photo. So, so disapointed. Cost a fortune to send it back to China, so it will end in the bin or maybe in a charity shop. Have try several times to write a review on the page with the photo, but they don't alowed it but send me an email saying they was sorry. https://www.newchic.com/womens-hats-4124/p-*******.html?utm_campaign=pdfbshare&pm=a882ef117faabe7398db*******077&site=23&fbclid=IwAR1FpCJPGix_L9vaUc2uu6EPfKvtPKKZYIEK3imGHsfnk8rHI2Y48TyyM9I
Anita H.'s review of NewChic earned a Very Helpful vote
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Hi Anita H.,
We're sorry to hear this! We stand behind the quality of our products and item material info is available right from product page. And we would like to know more about it to provide support. Drop us a message including the order number via Messenger so we can assist you further. Or, start a chat with us from here: https://secure.livechatinc.com/licence/10095588/v2/open_chat.cgi?groups=2 Hope to hear from you soon!