I ordered items prior to Christmas because I was concerned with supply and shipping times. I called Customer service to exchange item and representative told me it was after return date, but she would exchange them. I received new items, but they send old back 2 weeks later saying maximum date had expired to return after I was told they would be exchanged. This is bad business at any time but especially during this time. I'm stuck with items that can't be used and billed again. I respect and adhere to rules but don't say one thing and do another. I use this company religiously but will not use them again. Shabby Business!
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