I have contacted this company numerous times about an order I never received. Even they agreed it was never received, and whenever I get a representative on the phone, they promise to take care of the matter but then drop the ball and nothing gets done. 6 weeks later, I'm still fighting to get a refund only now, no one answers, and no one is returning my calls. I have waisted so much time with this, I am eager to spread the word and save someone else the trouble.