Thank you for placing your order on Newchic. We understand how disappointed you are and we sincerely hope you can give us a chance to fix this issue.
After the shipment of the return, please kindly provide a photo or copy of your shipping receipt and returning shipment tracking number for reference. This is to expedite the process. You can find the return policy on the product details page and the Help Center.(https://www.newchic.com/help_center selected Return & Refund).
In your case, please reflect it to the after-sale customer service at https://www.newchic.com/Contact-Us-hc10.html The specific staffs to help you solve your problem. Thank you.
Best regards,
Newchic team
Anika Has Earned 4 Votes
Anika M.'s review of NewChic earned 4 Very Helpful votes
Dear Anika M.,
Thank you for placing your order on Newchic. We understand how disappointed you are and we sincerely hope you can give us a chance to fix this issue.
After the shipment of the return, please kindly provide a photo or copy of your shipping receipt and returning shipment tracking number for reference. This is to expedite the process. You can find the return policy on the product details page and the Help Center.(https://www.newchic.com/help_center selected Return & Refund).
In your case, please reflect it to the after-sale customer service at https://www.newchic.com/Contact-Us-hc10.html The specific staffs to help you solve your problem. Thank you.
Best regards,
Newchic team