We should never give a conclusion so quickly! I ordered a speaker phone from their sub-web phonegala.com. I am happy for 2 weeks, and it is not working. I left it inside of the car for a -28 degree weather. I was very angry. I think it is the quality's problem. So I complained and called their customer service. The boy name Kevin answered and he just resend me a new one with out HesitationHe also advice me not to leave it outside when the weather is very cold. I got the replacement in 3 days and it works very well! Thank you!